Frequently Asked Questions
Everything you need to know about your beauty journey with us.
Are your beauty products authentic?
Yes, we guarantee 100% authenticity. We source all our makeup and skincare directly from authorized distributors and the original brands.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout for those who need their glow-up essentials sooner.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.